Frequently asked questions
Quick answers about our shadow boxes, framed prints, delivery and payment. Can't find yours? Ask us.
What does DaVinci Frames sell?
DaVinci Frames sells shadow box wall art: original designs printed edge to edge on a 3.5 cm deep block, with the image wrapping around the sides — no glass and no frame — ready to hang. You can also turn your own photo into a framed print. Everything is made to order in Ghana.
What sizes are available and how much do they cost?
Landscape: 45 × 30 cm GHS 380, 60 × 40 cm GHS 520, 75 × 50 cm GHS 680, 90 × 60 cm GHS 870, 120 × 80 cm GHS 1,300. Portrait: 30 × 45 cm GHS 380, 40 × 60 cm GHS 520, 50 × 75 cm GHS 680, 60 × 90 cm GHS 870, 80 × 120 cm GHS 1,300. Prices include the print surface you choose (Canvas Matte, Photo Matte or Photo Gloss — same price).
Can I print and frame my own photo?
Yes — 'Your Photo · Framed Print': A4 (21 × 29.7 cm) GHS 260, A3 (29.7 × 42 cm) GHS 350, 16 × 20 in (40.6 × 50.8 cm) GHS 450, 20 × 24 in (50.8 × 61 cm) GHS 600, in a gold or black fiber frame. Upload the photo on the product page when you order.
Is there glass on the shadow boxes?
No. The printed face is protected by a UV varnish or laminate instead, so there is no glare and nothing to shatter in transit.
How long does production and delivery take?
About 4 working days to make after payment, then delivery: Accra and Tema areas GHS 40–90, 1–2 days; other regions GHS 60–125, 1–7 days; anywhere else in Ghana from GHS 95, 3–6 days.
Do you deliver outside Accra?
Yes, anywhere in Ghana. The fee and estimated time for your area are shown at checkout before you pay.
How can I pay? Do you accept cash on delivery?
Pay securely online before delivery with Mobile Money (MTN MoMo, Telecel Cash, AT Money) or a bank card, through Paystack or Flutterwave. Cash on delivery is not available: every piece is made to order, so production starts once payment is confirmed.
What if my order arrives damaged or wrong?
Report it within 7 days of delivery at https://davinciframes.shop/report-a-problem/ with your order number and a photo. After a quick review we refund you or remake it free of charge.
Can I return a piece if I change my mind?
Because every piece is made to order for you, we can't accept returns for a change of mind. Damaged, faulty or wrong items are always refunded or remade.
Which size should I choose for my wall?
Above a sofa or bed, choose about two-thirds of its width — usually 90 × 60 or 120 × 80 cm landscape. Hallways suit portrait 40 × 60 or 50 × 75 cm. Behind a desk, 75 × 50 or 90 × 60 cm. Small walls and kitchens, 45 × 30 or 30 × 45 cm.
How do I hang it?
Every piece arrives ready to hang with a D-ring and wire (or a French cleat on large sizes) and rubber wall bumpers. One nail or screw is enough for most sizes.